Clients
The client register, with everything the sales floor argues about in one file.
- Clients
- Client file
- Financial
- Orders
- Payments
- Debts
- Deposits
- Identity, addresses, contacts, payment terms
- Financial tabs: orders, invoices, payments, debts, deposits
- Assigned commercial agent, frozen on each order at the moment of sale
- Archiving instead of deletion: the history stays readable
Client Orders
The order and its whole life, from draft to settled.
- Client Orders
- Order file
- Sales dashboard
- Pending
- In progress
- Ready
- Delivered
- Line editor with catalogue price, floor price and line discount
- Operational status: draft, pending validation, confirmed, in production, ready, delivered
- Financial status: unpaid, advance received, partially paid, settled
- Delivered and remaining quantities per line, and what left beyond the order
- Order PDF, duplication, cancellation with a recorded reason
Order readiness★
Declaring an order ready to ship: a shared gesture, and therefore a right of its own.
- Held by the sales floor, the finished goods store and production at once
- Neither the commercial validation of the order, nor the right to edit it
Invoicing
Invoices, proformas and credit notes, with the accounting entry born in the same movement.
- Invoicing
- Invoice file
- Unpaid
- Partially paid
- Settled
- Issue from an order or free-standing, with VAT and global discount
- Credit note: total (cancels the invoice) or partial, quantity by quantity
- « Delivered less than invoiced » is flagged and the credit note arrives pre-filled, never issued on its own
- Invoice PDF, e-mail sending, collected and outstanding balance
Delivery Notes
What physically leaves the warehouse, and what comes back.
- Delivery Notes
- Delivery file
- Planned
- In transit
- Delivered
- Issued from a ready order, with the quantity to deliver adjustable per line
- Storekeeper confirmation: real quantities, stock released and cost of sales posted at the real figure
- Over-delivery recorded with a mandatory reason instead of being silently capped
- Returns: one item, part of a quantity, several times if needed, never more than what left
- Theoretical weight of the load, cross-checked against the weighbridge
Finished Goods Catalog
What the factory sells, and what each item really costs.
- Finished Goods Catalog
- Product sheet
- Categories, units, catalogue price and floor price
- Unit weight, the figure that lets a truck be checked against its load
- Full cost price and margin per item, with an alert when a sale goes below cost
- Product sheet with movements, lots and recipe
Marketing & Commercial
Agents, portfolios, commissions and rebates, provisioned rather than improvised.
- Agents
- Portfolio
- Performance
- Commission plans
- Commissions
- Client rebates
- Internal rebates
- Commercial agents and their client portfolio
- Commission plans with a configurable trigger: on order, on delivery, on payment
- Commissions provisioned as a liability, then settled through payroll
- Client rebates and internal rebates, each with its own accounting chain
- Performance per agent, per period
My Space
The agent's own screen: his clients, his sales, his commissions.
- Personal portfolio and running performance
- Commissions earned, provisioned and settled
- Nothing beyond his own perimeter: the permission model enforces it